why am I receiving automated messages from guests sent by booking.com asking for a quiet room?

as I have stopped answering these messages as just a waste of my time and guests don't understand why they are getting these message replies from me ... also I was receiving English sent messages in Russian.

whats going on ??? 


Profile picture for user sharonpowney.hotmail.co.uk s
Sharonpowney 3 years ago

This is the partner forum so we cannot see your setup to help with this.  Message the booking.com help team using Inbox icon on Extranet.