Mr Spencer Fernandez

I have just joined Booking.com with an apartment.

I got my first booking that day!

Then another which cancelled in 1 hour.

I received a verification code by mail but its wrong and does not work.

Now I can search my site and although days are free Booking.com is advising customers that those dates are unavailable.


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Leandri Klopper 5 years ago

Hi there Stevespencerf ,

Welcome to the Forum and to Booking.com!

Oh boy, it sounds like you have many questions. The site can be a lot to take in when you first start. For this specific post I suggest phoning a friend at Booking.com to walk you through everything.

You can find the contact details on your extranet under Inbox->Booking.com messages.

One thing I can say, is that you won't be able to receive a booking (and a cancellation of that same booking) if your property isn't verified yet.

Best of luck!