My Booking.com portal says that my property is closed/not bookable

we are trying to connect my hotel with booking.com but it is telling me to contact them. Is this the right department or if not how do we contact them.

Hello partners, You can see it by the counter that our community is growing bigger every day. It means we have many new people here. Well, first of all -

When first starting with booking.com we paid commission rates of around 12%.. a few years later the commission jumped to 15% - the introduction of the preffered