My hotel is not showing in your portal

Hii Team

How much time it will take to live my property in your portal, its already to late kindly live my property asap

Profile picture for user sharonpowney.hotmail.co.uk s
Sharonpowney 3 years ago

To check your setup Open Rates & Availability, Calendar - use List view.  Dates should be in Green if available.  If not look at if Open/Closed, rooms available, Rates set.  You can use a Bulk edit to update if needed.

You have posted this on the partner forum so we cannot help further. 

Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give them a call see link for local phone numbers. 




Profile picture for user Tiffany Liew a
Account Adviso… 3 years ago

Hi Hare Ram Tiwari, 


Thank you for your question. 


Here’s how you can get your property live and start getting bookings:

  1. Log in to the extranet, using your ID (which can be found in your confirmation email received after registration).
  2. Here you can preview and update your listing details, along with your rates and availability. Please ensure these are up to date as bookings are immediately confirmed.
  3. Once this is ready, remember to click the button to go online and become bookable. Your property will then be live on Booking.com.

You can also visit this guide for more information on getting your property live. 



If you need us again, we're always here.


Tiffany L.

Booking.com Partner Services