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1

My impressions after leaving the last guests, *** *** and His family.

 Christoph and his family left the underscore curtain holder in one room. In the toilet bowl, I believe in unintentional, fell plastic toilet for the restorer, for which I had to engage urgent interventions. If the thing is even worse on the day of departure they did not wait for my arrival, but they went to avoid the payment of emergency intervention in the days of the weekend. Therefore, I would like to draw attention to all their future hosts to take care of the possible damage they can cause them!


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BrookAve 2 years ago

 

Hi Sasa,

 

As there is no guest rating system, this wont work. also any guest info gets removed from posts, like this one has  with the **** replacing names and numbers etc.

 

Next action :

Open their details page, on right click Report Guests,

Tick both BdC to follow up and Block future bookings.

 

 

contact Partner Services

 

 

 


Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.

 

Reminder partners should NOT use Customer Services methods on main website,, use Partner Support.

 


 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport 

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox