My property has been in review for too long


I added my property more than 6 months ago and it has been in review since then.

I tried to send emails to customer service but they were never able to solve the problem.

The status of the property is: “Your property listing is currently being reviewed. We'll send you an email when it's complete.”

I still don’t have access to the property extranet.

Can someone help me here?

Thank you :)

BrookAve 3 years ago


Email is not the way to go with something that urgent, pick up the phone they will not ring you.






Kind Regards



Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .


How To Guide :



How To Contact Booking.com:


If  urgent,  call the dedicated phone number* found in your extranet Inboxtab.

Under Booking.com Messages,
Click on Contact us to reveal the phone number.

For more general info you can contact one of our main lines for help.


Got a specific financial question?

Call the dedicated  phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.

Please note that our finance team is available during business hours, Monday to Friday only.