Inactive user

My property listing

Good Day


This is now the 3rd time I contacted Booking.com to get access to my property that's listing


I really need someone to phone my on +*** regarding my property listing. My property is 20 0n Verdeau, and I need yo to help me get access to this listing. I get cancellations and bookings but I cant get access to my property

BrookAve 3 years ago


Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.




  1. Change your Profile Name from Anonymous, seriously not cool and utterly pointless doing that, no one is anonymous on here.
  2. Have you ever had Extranet Access?.  
  3. On the https://admin.booking.com logon screen is option to reset your password, enter email address and submit. Email will be sent with link to reset password.
  4. Now logon with the email address and new password.


At some point install the pulse app from the app store on your smart phone, as that can be a backup option and easier to see notifications of bookings and guest messages etc.


Contact BdC Support as per the visual guide below or the short version here:



1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then phone number is revealed on right





Kind Regards,

Be Safe, Be Well


Dedicated Partner Contact Options - Visual Guide


Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile