Profile picture for user b

My property is shown as Sold Out

everything is open! I tried everything and still showing Sold Out. I have my calendar sync with airbnb. is this is causing this problem?

BrookAve 2 years ago



yes very likely but only if you are not using a Channel Manager.


smoobu, syncbnb, cloudbeds, etc


use method 3 public main lines below to phone them.





Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.


Reminder partners should NOT use Customer Services methods on main website,, use Partner Support.



Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox

Sandip Nandaniya 11 months ago

my property saw all rooms sold out on this date, but all rooms are bookable but its saw sold out. minimum night 1 however this problem so please help me or call me to solve problems soon as possible