my registration expired

Hello, I have a list (house) on Booking, and usually I use Pulse app for almost everything. I wanted to change time of check out, and I could not do it on app so I wanted to sing in on laptop. BUT, I manage to sign in, and when I wanted to do something on my listing property it alert me that my property is no longer registered, that my registration expired. Then they offered me to write my e-mail and after I wrote it they said they couldn't find my e-mail and to check my spelling. I am sure my e-mail is correct, and I don't know what is happening. Please, can somebody help me with this? Some similar experiences? 

BrookAve 2 years ago



 contact partner support, see below 3 methods



Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.


Reminder partners should NOT use Customer Services methods on main website,, use Partner Support.



Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox