a
1

no answer from guest

Reservation was made on 12th June for 20th July.

I did as follows: 

- 4 messages via pulse app

- 2 direct e-mail provided by booking.com

- SMS via mobile number

- message to customer service (reply - we contacted the guest and asked to contact you)

- request to cancel reservation two days ago.

All of this is without result. Any advice for future would be very much appreciated. No- show is the only option but what about losing income.

Thank you.

 

 

 


b
11
BrookAve 1 year ago

 

phone partner support 

 

 

 welcome 

 



 no one here but us leprechauns , contact partner support.

 

  • Remember this Partner Hub is not a direct line to any support team.
  • So never post action requests here, nothing will come of it.
  • Always message or phone Partner Support directly instead. Method #4 Public Phone List 

 

Click on my name for more guides


C1

 

 

 

C2