Hello everyone, just a little confused here. Our last guest review came out as a 9, but all the questions asked about our property, scored an outright 10 for each answer.
Why would you then only end up with a 9, which shows in the left hand corner above the guests review?
Thanks, would love to know why that is.
Welcome to the bizare world of the BdC Rating system.
This has already been debated since 9 months ago and no sign of any changes , some examples of ongoing topics on it:
But perspective is also important, if you are getting 7-9, then you really do not have much to be concerned with.
You will see as you digest those two links above some getting irate about it all to the point of giving other partners abuse. Like somehow thats ok and will make it change when it will not.
PS : please take the time to complete your profile and add the property listing link
How & Why Add your Listing to your Partner Community Profile
Contact BdC- Location of Partner Only Phone number and Message methods
Hello Brooke, thank you for your prompt reply, much appreciated. In saying that though, why does the system have to be so complex? Surely with the score we are given, should be the final score that the property has rightfully earned. Sorry, I have read your links, but even then, it just sounds so complicated.
Thank you once again.
Indeed, I know exactly what you mean, we all reacted the same when it first happened.
Bewilderment, rage, is the captain at the helm? lol
Apparantly the sub categories have no bearing on it, like view, coffee, etc.
Hi Brook, thanks for your info. I understand the sub catergories okay, but still can't get a grip on the overall rating, where the guest is initially happy with all amenities that the hosts have provided, by giving their hosts 10 for all the questions asked by BDC, and then being marked down to 9.
Like all hosts, we do our utmost to make everyone feel welcome, relaxed and happy, and so it can be a little soul destroying really.
With all due respect though, I see we are now on Level 2 for taking part in the Forum, I wish our rating for our guests was as easy.
Have a great day Brook.