Passing my reservations to an agency account


I recently started working with an agency that will manage my property. They have their own account at Booking.com for properties they manage. 

I want to pass the reservations I already have (in my account) to that agency, for them to manage everything under their account. I then want to close my account or pause the listing.

This is surely a common situation.

How to pass or merge reservations from my account to another account so I can then close mine?

thanks in advance.


BrookAve 3 years ago


Hi Chris,


No not really common at all, never been posted here .


Phone BdC Partner Support to determine best option as there are technically 2.





Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox