Problems to reopen my hotel on booking
Hi, I'm the owner of the stonedge Safari Hotel that got destroyed in 2017.
So booking put my hotel closed, I had to pay the last bill of 6us$, but internet bad for more than 1 year, i had to get provisary passport I lost during the storm and had t rebuild, so it took times, you'll see that I paid all bills before. I paid the last one and because they didn't want I pay by credit card, I had to pay 6usd + 40usd for the bank, nonsense, si I just want to be reconnected, what should I do, because I notice booking doesn't like us to connect them, they make it blur. My property was registered under xxx. I'm clean, because what they do I suffered on tripadvisor, like people could see me and any times wanted to reserve, the tripadvisor webste says, we don't have partner but you could check similars hotels, so somewhere I lost money and if booking continue to play like they don't exist, I would be ready to take actions against that nonsense, so now if i don't get connected now, I'll be ready for furthet bad matters.for booking. To be reconnected to tripadvisor, I had no i=other choice that to go too competition, hotels.com, trivago and others, 3 days after I got reservation already so I konw I can prove booling slow me down. So what would you do now?
Please contact support by phone directly.
Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .
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