Property listed but still not active
Hi, I’m the manager of Cherbourg Maritime that’s is listed on booking and I add a new one called Cherbourg Sea Sand that is located on the same building but till now is still inactive on booking.com I’ve already contacted customer service and they said that will took up to 25 days but till now absolutely nothing, the first property was fast and easy so I really don’t understand this delay....can I have a justification, please?
We are getting reservations from other booking platforms but not from BOOKING.COM.....
Thatdoes sound odd if you actually added it while logged into the Extranet on account for the first listing.
Is that what you did?
Or did you try to register is from scratch as a separate account?
We can only advise you to contact Partner Support to resolve .
How & Why Add your Listing to your Partner Community Profile
Simply report to BdC Partner Support , see below 3 methods.
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