Profile picture for user info.sidehotel.com s
1

RANK PROBLEM

Hello everyone,

 

We have had a problem for a long time. In the last year, our ranking among Turkiye hotels has dropped from the 250th to the 1,350th rank. Even though we give the lowest prices to Booking.com and there is no parity difference or price problem visible in the analysis panel, this decline continues for no reason. We are members of the Genius and preferred program and we meet all the conditions, but sometimes it says that we are not suitable for the Genius program (even though everything is suitable). Although we stated that this was an error that lowered our ranking, Booking.com could not intervene in this situation for months. How do you think this situation can be resolved?


Profile picture for user apartamentkraju.gmail.com m
7
Marek Krajecki 12 days ago

Hi. The problem here can be very low prices and also listing your property on to many short term rental sites (ie. calendar linking)

Please also make sure that you provide the highest quality service to guests and are receiving good feedback score regularly.

 

I hope this helps. 

Profile picture for user info.sidehotel.com s
1
Side Hotel 11 days ago

Hello Dear Marek Krajecki, 

 

Thank you for your advice, but our prices are around 5-10% above the average competition group. And in the ranking dashboard, all our data is in green. We have 1121 comments and a score of 8.8. Our Problem: Even though all the data is positive, our ranking is decreasing.

 

Best Regards

Side Hotel 

Profile picture for user apartamentkraju.gmail.com m
7
Marek Krajecki 11 days ago

Hi. Please contact BDC directly and ask them to look into this for you:

 

 

I hope this helps.