re open my property

hi all

my prorerty has been closed due to covid. i have paid my invoices wich where "written off", and still theres no putton to re open my property, also theres no way to send them an email, or a phone, where actioualy a person will answer. i canot fix this situation. i need to talk to someone fron Booking .com. is there an email, or a phone that they answer and its not just a ropot answering, pls pls share!