a
1

Removing negative Comments

Can you pls remove the negative Comments and also put a Feature inside where you can to publish a Comment. A direct Publish of the Comment without Agree of the Hotel Owner is against the Law.


regards Adrija Arthur


Profile picture for the user m
10
M Adamopoulou 3 years ago

Hello!

Since this is only a Partner Community you have to resend your message request through your Extranet inbox directly to BDC.

 

b
11
BrookAve 3 years ago

 

Hi Adrijan Trifunovic

 

  1. Guest Review Negative Comments.


    Unless they break the posting rules set by BdC , BdC will never remove them.

    This has been covered many times in the 3 big long topics about the Guest Review system changes from earlier in the year.


    Which are still pinned or featured on this forum.



     
  2. Publish A Comment - Pending Partner Review.



    Nope it is not against any law.


    Not liking a comment , requires instead thick  skin,
    take a breath and reply diplomatically
    and ask for them to provide examples or proof as you believe they misunderstood or have a misconception. 

    Be clever about it. 

    BdC also reccommended this is how you handle it too.

 

 

Kind Regards.