i
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reservation

Hello,

 

Mr Kuijlenburg arrived on Sunday with a reservation paper. I have not received these reservation. It is also not in the system. And he tells me it has been paid. Could you explain what happened?

Kind regards, 

 

Sophie 


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1
Bangkokrobert 5 years ago

Hi Sophie!

Can you call Booking right now?

2-3 days ago I couldn't update my extranet for maybe a few hours. Hope there's a simple explanation.

Good luck!

Rob in Bangkok

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2
mrw 5 years ago

Booking had a huge system outage recently ! it is maybe the reason

Nvertheless, in your extranet facility, you do have access to everything and also normaly that booking !