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Review score. Overall score wrong?!

Good afternoon,   We have just received 10/10 for all categories from a guest.  Also a 10/10 for a sub categorie (beds).

Our overall score from the guest as published as 9/10!!

How is this possible?

Thank you.  M


i
5
Ismini Karali 1 year ago

Oh it is! This is the ridiculous system of Booking.com.

It doesn;t count how much they will rate the 6 categories-or other extra ones.

They have the right to put an overall score as they desire!

No calculation at all!

Keep sending feedbacks for this, just in case they might change something.

Wish you a nice summer from Greece!