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Reviews
Could someone please tell us how our latest review, reference number *** gives an overall score of 9, when we received five x 10‘S and one 7:5 For comfort, should this not be an overall score of 9.6.
It isn't an average any more. This is partner forum so unable to look at reservation but we are voicing our concerns regarding this. Add your comments to this Featured feedback
https://partner.booking.com/en-gb/community/booking-advice-and-updates/update-guest-reviews