Risk Free is a Con !

Guest recently cancelled his Risk Free booking outside of his own cancellation period but within the dates covered by Booking.com. Now all Booking.com want to do is to avoid payout of this Risk Free booking. 

Telephone calls dropped and emails through Extranet unanswered. 

Not impressed.

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Sharonpowney 4 years ago

There is a whole discussion topic on this with people raising exactly the same type of issues.  I agree.

Dún Ard 4 years ago

Just found this forum today. The booking was for €1,515. I am not surprised that they are trying to get out of it. 

We also always told that the conversation is being recorded for staff training purposes. 

However, no record of it being available when you go looking for it. 

Absolute fraudulent behaviour.

BrookAve 4 years ago

They may have suspended that programme and never told us officially.