My apartment was booked through booking.com. I need urgent number. Please call me. This has been a robbery in the apartment 

BrookAve 3 years ago


Hi Manoj Badri

Only you can do that. No one from BdC support team will be seeing this nor call you directly.


Open the Extranet , Reservation Details Page, on right pane click on Report Guest Misconduct.


Under there you can select the type and give details.


Note its important you do this straight away.

Side note: how is it you were not aware of this feature - Report Guest?

It is important to share this so the BdC Communities team can take it as feedback to improve visibility of these features.


Otherwise how can it improve and change 


Kind regards,