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sending invoices to guest

Guests are oten asking to receive a copy of the invoice.

Can we as hotel send the copy invoice to the guest for a prepaid reservation?


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Ivana - Commun… 1 year ago

Good afternoon,

Booking.com partners must provide their guests with invoices at check-out if required by their local legislation. While the type of invoice also varies depending on local legislation, as reservations are legal agreements between partners and guests, it is partners who must issue them when required.

For more detailed information, please have a look at this article about guest invoices.

All of us here at Booking.com want to make sure you have access to all the support you need, when you need it.

You can always reach our support teams by sending a message, or calling the phone number available in the Inbox tab of your extranet.

All the Best

Ivana