Hi. Ross Aitken, owner of host property had sold the address of “ Bodalla on the boardwalk “. The new owners do not wish to use the property as accommodation.
***. Request booking.com to cease our contract as we are moving on.
The Previous owner must follow procedure and either close his account or Transfer Ownership.
I am guessing he did not give you the Extranet logon details.
So your only option is to use a main line contact [ Contact us ] to try get it removed.
But it would be better if you get Ross to logon and use
1) In the extranet, go to the ‘Inbox’ tab.
2) Select ‘Booking.com messages’.
3) Click on ‘Compose new message’.
4) Select the ‘Account’ topic.
5) Select the ‘Terminate contract’ subtopic, and complete the process by answering all questions.
Note: This contract termination process is designed to expedite your request, and is much faster than asking to have your property removed from Booking.com by our customer support department.
If you still want to remove your property from Booking.com you can follow these steps:
We’d be very sorry to lose you as a partner, but if you’d like to end your partnership with us, you can request contract termination by following these steps:
1) In the extranet, go to the ‘Inbox’ tab.
2) Select ‘Booking.com messages’.
3) Click on ‘Compose new message’.
4) Select the ‘Account’ topic.
5) Select the ‘Terminate contract’ subtopic, and complete the process by answering all questions.
Note: This contract termination process is designed to expedite your request, and is much faster than asking to have your property removed from Booking.com by our customer support department.
Once you perform these steps, within 14 days and/or after any pending reservations have been honoured and any outstanding invoices have been paid, your agreement with Booking.com BV will end. You will also receive an official “Termination Notification Letter” from Booking.com BV.
If you want to remove your property from Booking.com and end your contract, but you do not see the above functionalities in your extranet, follow these guidelines:
1) Please contact customer support via the ‘Inbox’ tab, with ‘Account’ as the topic.
2) In this scenario, you will also have to close all of your rooms for future dates, so you won’t receive any new reservations. You can do so under your ‘Calendar’ or ‘Rates & Availability’ tab in the extranet.
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Hello!
This link has all the information you need.
https://partner.booking.com/en-gb/help/legal-security/how-can-i-end-my-…
Wish you luck.
Hi. Ross Aitken, owner of host property had sold the address of “ Bodalla on the boardwalk “. The new owners do not wish to use the property as accommodation.
***. Request booking.com to cease our contract as we are moving on.
cheers. Ross & Barbara
Hi Ross & Barbara,
You cannot post this here, nothing will happen.
The Previous owner must follow procedure and either close his account or Transfer Ownership.
I am guessing he did not give you the Extranet logon details.
So your only option is to use a main line contact [ Contact us ] to try get it removed.
But it would be better if you get Ross to logon and use
1) In the extranet, go to the ‘Inbox’ tab.
2) Select ‘Booking.com messages’.
3) Click on ‘Compose new message’.
4) Select the ‘Account’ topic.
5) Select the ‘Terminate contract’ subtopic, and complete the process by answering all questions.
Note: This contract termination process is designed to expedite your request, and is much faster than asking to have your property removed from Booking.com by our customer support department.
Kind Regards.
Жанна Тулегенова
How can I remove a property or end my partnership with Booking.com? | Booking.com for Partners
If you still want to remove your property from Booking.com you can follow these steps:
We’d be very sorry to lose you as a partner, but if you’d like to end your partnership with us, you can request contract termination by following these steps:
1) In the extranet, go to the ‘Inbox’ tab.
2) Select ‘Booking.com messages’.
3) Click on ‘Compose new message’.
4) Select the ‘Account’ topic.
5) Select the ‘Terminate contract’ subtopic, and complete the process by answering all questions.
Note: This contract termination process is designed to expedite your request, and is much faster than asking to have your property removed from Booking.com by our customer support department.
Once you perform these steps, within 14 days and/or after any pending reservations have been honoured and any outstanding invoices have been paid, your agreement with Booking.com BV will end. You will also receive an official “Termination Notification Letter” from Booking.com BV.
If you want to remove your property from Booking.com and end your contract, but you do not see the above functionalities in your extranet, follow these guidelines:
1) Please contact customer support via the ‘Inbox’ tab, with ‘Account’ as the topic.
2) In this scenario, you will also have to close all of your rooms for future dates, so you won’t receive any new reservations. You can do so under your ‘Calendar’ or ‘Rates & Availability’ tab in the extranet.