Urgent problems with Booking

Dear fellow partners,

I own a property and rent via Booking since 5 months! All of a sudden;

a. I cannot charge virtual creditcards (no access to my money)

b. My property is mentioned as fully booked while it is not!

Nobody at Booking is helping me! What to do???




BrookAve 2 years ago

Phone partner support directly. 






Reminder: Never post action requests, will never be seen nor actioned.

If needed, Simply report to BdC Partner Support , see below 3 methods.


Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile

  10. how to contact partner support via private assigned number in inbox

Leon Smet 2 years ago

Thank you but I have tried this for weeks! Its a real pity you send me an answer alike. Useless information that does not solve the matter

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Hostal Orsi 1 year ago

its just automatical "spam" answer...doesnt matter what is about - just sent such as answer to all