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1 night surchange
Dear Madam/Sir
I am working as a receptionist and I have a question about how can I add a 1 night surchange to my rate plans and how can I to activate.
Thanks for your help
Patricia
Dear Madam/Sir
I am working as a receptionist and I have a question about how can I add a 1 night surchange to my rate plans and how can I to activate.
Thanks for your help
Patricia
You simply cannot and thats a crazy idea, not the correctly way at all to handle it.
Or having said that just charge them the supplement fee on arrival. But i advise against this if you have not already put it as a note into the New Reservation message template and check-in template.
Last thing you want is them to whinge and give bad rating and add a feedback comment whinging about it being a surprise .
Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.
Message or Call BdC PartnerSupport
*** public main lines via Where you can reach us