Account closure due to Booking.com mistake
Did anyone else also receive this message:
Dear Partner, Greetings from Booking.com, We encountered a technical challenge and paid you full amount without deducting the commission for August as usual Kindly arrange to settle the amount due before 23.09.2019 and send proof of payments to avoid closure of your account. Your invoices are found on the extranet under the Finance Tab and can be downloaded for payment to be made. Best regards, Credit Control Team
I thought it a bit cheeky to threaten me for a mistake made by Booking.com
Spent a while on the phone this morning but got nowhere. Sent a message and the autoreply said I could expect a reply in two days...
I'm thinking if Booking.com can blame me for this where is the line drawn?