BDC Flagged us as Fraud due to high scores.
We are a less than 2 year old property and were receiving some excellent scores from our guests. I received an email from BDC stating that we have been flagged as posting fraudulent scores. Anyone else had this issue? When I called to find out what the problem was they said that it is not possible to receive the high scores that we were. This is extremely frustrating and a huge slap in the face. There is no way we can post our own scores. Overall we are so unhappy with BDC customer service that we are planning on switching to another partner.