booking.com encourage low scoring reviews
In a conversation today with a manager at Booking.com over their refusal to remove a fabricated and abusive review with a score of 1.0, the manager stated that 'it is not good for the review process for venues to repeatedly get maximum scores' (the majority of our scores are 10). In case you are not aware, if you get a low score it becomes virtually impossible for you to get back to your previous review score UNLESS you get a VERY high number of successive maximum 10s. In reality therefore what this means is that the review system employed by booking.com is designed to cause your ranking to decline........ So much for supporting their partners!!!