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Featured

Calendar “availability”. Your feedback is welcomed!

Dear community,

The Booking Calendar product team is working on improving the calendar tooling and functionality to make it more useful and handy for all partners. 

I see many partners mention the calendar and actively sharing their experiences. I want you to know that the product team reads these conversations. It is a good opportunity for active Partner Community members to influence the process by participating in a few open discussions.

Let’s talk about adding availability in the monthly calendar view. Here are a few questions I want to ask you:

  1. Would you like more informative confirmation messages after you’ve added/removed availability to provide reassurance on the actions you’ve taken? Would that be helpful?
  2. If you could open more availability “using the same settings”, what are the settings you would want to carry forward? What detail(s) would you want to remain as a default each time you open more dates?
  3. Would you ever consider uploading your availability for longer periods at a time? Why or why not?

Please write your answers in the comments below to join the discussion. If you don’t feel like answering every question, please answer one you feel strongly about.

 

+1
15 Replies
206 Views

10
BrookAve

 

  1. Extranet Change Log Yes this would be great and track all users and their changes. So when things like a surprise booking appears and partner thinks they were blocked or closed etc already, it can be confirmed it was not and it was indeed their own fault. See when other staff make changes so as to then train them better , improve local processes etc.  
  2. Rate Availability Templates Sounds like an interesting idea. may be difficult at first to capture. Might be useful for if someone wants to have a basic rate template; early or mid week special rate plans, then switch it back the next week. Templates that are seasonal.  
  3. Availability further into the future I think this will be a mixed bag due to different factors: a. Travel Restrictions b. Financial Reasons - end up closing after x months. c. Nervous about bookings that dont continue until 10 months later and cant keep doors open without others in mean time.

 

Those who may now have switched to monthly leases into next summer may want to wait until then before opening up due to the long term tenant may wish to extend.

 

+2
1 month ago
1
Mabel Bertoni

Hi,

I dont have enough experience, so I would advise to make things simple for the beginners like me :

1. Extranet change log : definetly yes, a confirmation messag to avoid mistakes and misunderstandings.

I would like to be able to test the changes in prices and different rates, to confirm what my client would see

2. Avalability using the same settings : yes, it would be easier, as long as you remind us what are the settings

3. Uploading availability : yes, I would upload longer periods to allow gests to plan holidays in advance, at least 6 months

+1
1 month ago
10
BrookAve

I would like to be able to test the changes in prices and different rates, to confirm what my client would see

 


Hi Mabel, 

 

The current method is  open two browser tabs or windows.

 

one with Extranet : Calendar in List View, the other on the View My Listing Link, that the public see.

 

Then once you make changes to calendar, rates, restrictions, you reload the other page.

 

in some cases there my be a delay to see changes.

 

Note: using Restrictions incorrectly can result in not seeing the expected changes.

 

Kind Regards

+1
1 month ago
1
AJ Chamberlin

1)  I would like to be able to approve requests for a booking since I am advertising on different places.

2)  I would like to be able to address monthly bookings or yearly bookings.

3) I would like to be able to discounts on the spur of the moment also

1 month ago
10
M Adamopoulou

Hi! Sergei,

Very much appreciate that Product Team is working to improve the calendar tooling and functionality....

Confirmation messages would be very helpful....its certainly a reassurance of actions taken and reminds you of changes made....

Availability using the same settings sounds a great idea...

Yes, I would upload availability for longer periods but with travel restrictions its not possible for people to make plans in the future...

Please remind Product Team that syncronization of Callendar "in real time" is most important for all of us...Double bookings are making Partners very unhappy...

Thanks for supporting us.

 

+1
1 month ago
8
Aaltje B.

Yes, I would like to be able to see one and a half year periods to check / book. 

I am connected to another platform in the Netherlands, that have postponed their bookings a year ahead and more, but can't block anything since not existing. So I now have to keep a double system. (I don't use a channel manager)

One and a half year timespan total would work for me, thanks. 

 

Greetings,

Aaltje B. 

+1
1 month ago
10
M Adamopoulou

Hi Ela,

So nice to hear from you again...

Wish you a pleasant day.

 

+1
1 month ago
7
Isle of Wight …

The number 1 problem with the calendar is the broken calendar sync that causes double bookings. It really does need to be fixed.

+1
28 days ago
B.
Sergei - Commu…

Hey, Isle of Wight Vacations! Yes, you have already mentioned this before. I think your feedback and arguments were very clear and reasonable. 

And what about the questions in the post? What do you think?   

+1
27 days ago
7
Isle of Wight …

There are so many bugs and problems with the existing Booking.com system and these should be fixed before trying to add new features - if you add new features to an already broken system, you just increase the problems without solving anything

27 days ago
7
Isle of Wight …

If your car keeps breaking down, painting it a different colour won't make it go faster ....fix the bugs, then add new features (without bugs) and improve other features ....

27 days ago
3
Miguel

I agree with the sync calendar issue. I think it worths to take a look at it.

If not real-time, at least every-1-hour sync frequency would be nice.

Just today I'm having issues with exporting the calendar as I think it does not export "closed" dates. 

I do not use the monthly view. List view is much better to me as I can see super clear availability daily rates, min stay and all my rates with just one view.

28 days ago
10
M Adamopoulou

Hi Miguel,

I don’t think it has to do with close dates...sometimes it doesn’t work properly you have to try again...maybe using another browser will help!!!

Many partners have problems with exporting calendar!!!

 I personally prefer monthly view...simple and easy...if I have to do changes I use the list view.

Cheers!!!

+1
27 days ago