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Calendar sync
Dear Booking managers,
your calendar sync service is not working since more than 2 days for my house ID ***: the conseguence of this inefficiency has been the overbooking from other platforms. Now Guests are not willing to pay penalties for cancellation and if I do it as Host I will then pay my penalties and the SuperHost title will be lost due to you.
This si fully unacceptable! If your platform is not well working, the economic conseguences cannot be paid by your Customers and neither by my Guests!
And I hope this is not part of a plan ...
However, feel responsible of all related economic and image conseguences will arise due to the above your issue.
You have posted this on the partner forum so we cannot help with a technical issue. Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give them a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us