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Can anyone tell me what’s guest should expect from a three star property? Is there’s set criteria for each star rating?

I have a three star property and sometimes I feel guests are forgetting they are rating a three star property. Sometimes I get exceptional property with a review score of 8, this really sucks!

1 Replies



Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting something like this will not result in any action at all.


Hi Sarah


There is no such thing , as no two properties. property types and accommodation types, and different countries/regions  are the same or on the same grading.


A score of 8 is actually quite high, in face anything over 5 is very good.


I would not over think it or assume things should be or must be 9 or 10 all the time, its totally unrealistic.






Kind Regards,

Be Safe, Be Well


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