We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.





Currently we were reforming our appartment to make it ready for summer. But because of the corona viris the workers are not able to work. Now because of this we will have a delay. And would it not be possible to receive our first guests. As we don’t know how long this takes. What do we need to do? We don’t want to cancel but it’s force of the majority. 

Kind regards, 

Amanda den Ridder 

1 Replies


That is a tough decision.  It will partly depend on where you are in the world and how your country lets you operate.  But who really knows what will happen in the next few months.  If you want to take your listing down temporarily you need to contact booking.com help team using the Inbox icon on Extranet.  Otherwise you can just close your rooms using the Bulk edit on the calendar.  

7 months ago