Closed/Not bookable - Location verification pending - Please help escalate
Now for more than a week our property has been closed/not bookable due to pending location verification.
We did not receive the location confirmation letter and have contacted support many times already.
The support agents gave us mixed messages about how and when the ‘location verification’ team would contact us. Unfortunately the support team’s capabilities to escalate are very limited.
We are still waiting for location verification and until then we are not able to receive any new bookings. Being just a small, one room B&B this has significant impact.
Is there anyone here that can help escalate this? Any help is greatly appreciated.
B&B Het Rapenburg