We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Closing booking.com account

Due to the effects of pandemic, we are currently closed for business. 

We would like to deactivate our booking.com account and property listing until we decide to reopen in future which is currently uncertain. 

2 Replies



 Sounds like you just need to either:

1. Snooze property 

2. Set inventory to 0


Snooze under General info under Property menu.


Kind regards 

7 days ago
Account Adviso…

Hi Susshil,

It's most unfortunate but hope you're doing well.

Here's a link to understanding terminating a contract on BDC.

I do advise snoozing your property instead!


1 day ago