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1
Henry Covey

Complaints & regulation

Does anyone know if there is a regulatory body in the UK which oversees complaints against booking.com? They are trying to get me to pay a fee I don't believe I should be liable for and have already gone to a debt collection company who have threatened legal action if I don't pay by tomorrow, so I need mediation to support my claim against them.

 

Thanks in advance,

Henry

2
Stevespencerf

Henry,

I came across a company today called Resolver who take up your case for free. Just google resolver.

I am considering using them against booking.com too.

cheers

steve

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