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Complaints & regulation

Does anyone know if there is a regulatory body in the UK which oversees complaints against booking.com? They are trying to get me to pay a fee I don't believe I should be liable for and have already gone to a debt collection company who have threatened legal action if I don't pay by tomorrow, so I need mediation to support my claim against them.

 

Thanks in advance,

Henry


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Stevespencerf 2 years ago

Henry,

I came across a company today called Resolver who take up your case for free. Just google resolver.

I am considering using them against booking.com too.

cheers

steve

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Hannah Kent 6 months ago

https://partner.booking.com/en-gb/user/3311 Steve, 

Did you get a satisfactory response/outcome? I’ve recently had a terrible ordeal with a holiday booking. Booking.com have been useless and I feel my £919 was taken, profited from, and I have no redress… I wanted to know if you got a satisfactory resolution? Or did you learn to never use Booking.com again??