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FAO Brookave & Sergei; I have clicked on every subject listed & can't get back to my original message stream.
Both of you are assuming that the overbookings are something to do with the syncing of calendars - it's not all the bookings both original & over were made by Booking.com & else. I have just the apartment from 4th August to 11th & although a red line has appeared through those dates the 4th-8th is still showing 2 to sell - I only have one apartment - and 8th - 11th is showing 1 to sell. I followed all the instructions for closing my apartment but the box for changing options to sell says mixed & won't let me change it. Nothing either of you have said has offered any explanation for the lack of a reply to my 8 messages plus today's sent from Friday 10th to now. When I sent the first message, the receipt said "reply within one day" which is tantamount to a lie as far as I'm concerned.
Also, no possible reason given for the fact that they accepted a booking for a family of 5 when my maximum occupation quite clearly states 3.
I do appreciate that you are both trying to help but, unfortunately, seems able to & Booking.com are evidently reluctant to do so.
Thanks anyway.
Hi jayne
By simply going to your profile you can see all posts.
I.e. top right account icon link or clicking on your name or mine for example.
https://partner.booking.com/en-gb/jayne-simpson
Kind regards, be safe, be well