We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Contact Help

Dear Booking.com Team,

This is one of your partner and we would like to know how can we contact directly to Booking.com team.

Please inform us one of partner help email address or contact address.

3 Replies

fahim jalali

Dear all, 

I have just short and simle question why the business account has been downgraded to usual booking account. 

Who are able to explain what's wrong, please see the message below.

Whom can i contact or write the email or message. Is it possible to call and discuss the situation.


We'd just like to let you know that we've changed the Booking.com Business account of jetclass back to a normal Booking.com account.


Thank you in advance for your assistance

BRs Nadya

8 months ago