Day 3 waiting for return of my april commission

i have requested the return of my april's commission.

i like many others were kept waiting for our april's payment, given to many on the 8th may.

booking.com closed down on us, gave no information, stopped answering the telephones in finance and left us completely alone. we were left to fend for ourselves worrying ourselves sick, thinking they'd gone into receivership.

it has been a long hard winter and we all were looking forward to our first rewards of spring. 

i listened to lots of businesses fearing closure, sinking and struggling having to turn new guests away because they had no stock. we all felt violated and raped and the lack of communication from booking.com became unbearable.

i only found out others were in the same position when i came to this forum, even then, i think i was one of the first, that started asking for answers.

14 days later i got an automated reply.

shame on you booking.com you have hurt us we felt like we'd be divorced and rejected by you.

please do the right thing and restore our faith by returning our commission money. you did not earn it that month, you violated our trust and need to be honorable towards us.




appears to be a duplicate topic of :




best to just edit one topic and not spread across several.










Kind Regards



Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .


How To Guide :



How To Contact Booking.com:


If  urgent,  call the dedicated phone number* found in your extranet Inboxtab. Under Booking.com Messages, Click on Contact us to reveal the phone number.  

For more general info you can contact one of our main lines for help.


Got a specific financial question?

Call the dedicated  phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.

Please note that our finance team is available during business hours, Monday to Friday only.

M Adamopoulou

Dear Barry,

Its not only a duplicate but its since 7 months ago so probably Captain has solved his payent problems.