Hi....We have just had yet another double booking which again was entirely booking.coms fault. I am trying to speak to someone about it but it is very difficult. I managed to get a "local" phone number which is an Edinburgh number but when I called it, the automated voice asked me to enter my confirmation number, so it obviously thinks I'm a guest, not a property owner / partner. (I did put in the booking number but it wouldn't accept it).
Does anyone have a number I can call to speak to a human and resolve this matter?
Any assistance would be greatly appreciated