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Excellent Guest House

Excellent Guest House

Hi Booking.com

All Excellent Guest House bookings was cancelled From the 20 March 2020 and I did notified Booking.com to cancel ALL bookings , but they did not do the Cancelations and still send me Invoices. Without asking my Wife payed the invoices . Can Booking.com Please FIX THIS PROBLEM  .Booking.com Canceled my advert because of outstanding invoices that was canceled .  CAN YOU PLEASE FIX THIS PROBLEM AND PUT THE MONEY ON CREDIT

Thanks

Loots

Profile picture for user sharonpowney.hotmail.co.uk s
9
Sharonpowney 2 years ago

This is the partner forum so we are unable to help with an invoice issue.  You can contact the booking.com help team using the Inbox icon on extranet.

Profile picture for user barry.reilly.winnov.net b
11
BrookAve 1 year ago

 

You must report it yourself , see below

Reminder you cannot post actions requests or any action request on here.

 

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

*** public main lines via Where you can reach us

 

 

how to contact partner support via private assigned number in inbox

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