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Excellent Guest House


All Excellent Guest House bookings was cancelled From the 20 March 2020 and I did notified to cancel ALL bookings , but they did not do the Cancelations and still send me Invoices. Without asking my Wife payed the invoices . Can Please FIX THIS PROBLEM Canceled my advert because of outstanding invoices that was canceled .  CAN YOU PLEASE FIX THIS PROBLEM AND PUT THE MONEY ON CREDIT



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Sharonpowney 2 years ago

This is the partner forum so we are unable to help with an invoice issue.  You can contact the help team using the Inbox icon on extranet.

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BrookAve 1 year ago


You must report it yourself , see below

Reminder you cannot post actions requests or any action request on here.



Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


*** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox