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Farewell !

Definitely not going to continue a conversation with people who lose the forest for the trees !

A bientot !

7 Replies

1
Moulin2Roues

Most of our problems/poor reviews are down to the clients expectations and the reality of what they have booked being different. NOT because we have sought to mislead them, but because they dont read the profile, dont check the amenities, dont check the open/close times, dont read the follow up emails we sent them, and yes cant find us because they rather use some weird ancient GPS than bother to search on Google maps/Bing Maps.

+1
1 month ago
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LEONIDAS SAKEL…

YES, YOU ARE ABSOLUTELY RIGHT, SO SHOULDN'T WE DO STH ABOUT THAT? WE CAN ! IF WE JOIN FORCES, WE CAN ! PLEASE, LET'S TAKE ACTION AND CHANGE THE WAY THINGS WORK. 

1 month ago
1
Moulin2Roues

We need a much bigger audience/group - this forum is not the place.  We would have the support of guests too - most of ours give us 10/10 and are equally bemused by the mindset of those who only rate us 6/10.

I dont know enough about social media but maybe we need a facebook page or a twitter group or something like that where people can join or follow or support etc.  Something more visible than this forum anyway

1 month ago
1
LEONIDAS SAKEL…

YES, MAKES SENSE. WE NEED TO APPEAL TO A MUCH BIGGER AUDIENCE AND I'M PRETTY SURE 90% WILL EMPATHISE WITH OUR SITUATION AND WILL WANT A BIG CHANGE TO TAKE PLACE. I'LL TALK WITH A FEW PEOPLE WHO ARE SOCIAL MEDIA WIZZARDS. MEANWHILE, FEEL FREE TO REACH ME BY EMAIL, IF YOU WANT. I HAVE SEVERAL IDEAS ABOUT THE KIND OF CHANGES THAT NEED TO BE INITIATED AND I'M SURE YOU HAVE TOO.

1 month ago
1
LEONIDAS SAKEL…

WHATEVER BOOKING. YOU CAN EDIT, DELETE MY POST -YOU'RE NOT MUCH OF A HELP ANYWAY. YOU DO NOTHING TO PROTECT PROPERTY OWNERS -YOU ONLY CARE ABOUT THE EXPERIENCE OF GUESTS. WHAT ABOUT OUR EXPERIENCE WITH GUESTS?

1 month ago
4
Don Burns

Hi Eva,

 

What country is your hotel or private guestroom in?  If you have many non-English speaking guests, you could purchase a handheld electronic translator for as low as $54 (USD).  Here is the product website:

https://happytrendsoutlet.com/products/vbestlife-portable-smart-languag…

Translator

When I first traveled in Europe in my 20s, I spoke no other language than my native American-English.  I never had a hotel owner berate me for not speaking that country's language.

 

P.S.:  It's rude to type all in CAPS.

1 month ago
B.
Sergei - Commu…

Hello LEONIDAS SAKELLARIDIS! Thank you for sharing your post and thoughts, but could you, please, not use CAPS LOCK, to make it easier for other partners to read your post and join the comments. Thank you for your understanding. 

Image removed.

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1 month ago