Feature Request : Fix Guest Searching Results - Two or more Rate plans displays highest plan price instead of the cheapest.
So I was doing some guest search results tests and discovered this doozy of an issue.
Why is this an issue?
Imagine you are a guest you enter place , dates, and click search.
The results appear, and you property is somewhere on the list.
You have both Flexible and Non Refundable Rate Plans. With the Flexible Rate based on the Non Refundable Rate at a % higher as a penalty for choosing Flexible.
The guest sees your price on the results but because it is higher than the result above and below it, they decide to skip over it.
But had that guest clicked on See availability on your result, they then would have seen all the rates, which default to order of :
- Flexible Rate Plan (Free Cancellation up to hh:mm on dd MMM) etc
- Non Refundable Rate Plan
How to fix , what needs to be done?
Change order of rate plan options to always show the cheapest first and not Flexible first over others.
We would want the cheaper rate to be displayed in the search results, to entice the guest to check out the availability.
Especially now at a time where we are trying to recover and #Rebuilding.