I have placed my property in Booking.com last year. Enjoyed some reservations given the COVID situation and received great reviews. However recently I have been inundated with fake reservations which block my calendar. There has been numerous correspondence and hours of phone calls with customer services but no help. All what they say is that I am under trust verifications and that restriction on lifting prepayment will happen automatically after there are successful reservations and payments made. I guess those last year do not count. However the fraudulent reservations keep my calendar blocked. I am a victim and under trust verifications because of some fraudulent people somewhere in this planet. Anyone can help? Thank you.
p.s. interesting one of the customer services told me that 50% of new partners suffer because of these restrictions and it will go for two years? Is it fair?