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Getting notification of 'Questions for your property'

Can anyone help with this please. 2 days ago I had a question about being open from a key worker. I didn't get an email or a pulse notification and so have lost the booking. At the moment bookings are not really expected so I'm not on the site every day. How can I get notified when a question is asked? 

thanks 

Wendy


Profile picture for user barry.reilly.winnov.net b
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BrookAve 1 year ago

 

Hi

 

its under the inbox menu as its own link

 

by default you get an email notification  also.

 

you really should be checking at least daily regardless.

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Wendy Clare 1 year ago

Hi yes I can see the question in the inbox but I haven't have had an email about it. I've checked the bin and my other tabs. 

Profile picture for user Account Advisor Shirley a
B.
Account Adviso… 1 year ago

Hi Wendy Clare,

 

You can check your Guest Q&A preferences to ensure you are receiving email notifications for these. This will be on the top right hand corner of the page under Inbox > Property questions and answers. It may be worth also double checking the email listed under your Contacts to make sure the correct email is listed.

 

Kind regards,

Shirley E.

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Tadek Ja 1 year ago

Team, any plans to have a notification also via Pulse?