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green house

Hello, I'm looking at the page of my ad and I see that my accommodation appears as "not bookable, closed" why is this the case. My house is open and bookable. Thank you in advance for your help. Sincerely. samuel

2 Replies
13 Views

9
Sharonpowney

You have posted this on the partner forum so we are not able to look at your setup to see why this may be the case.  If you look at the Calendar are you showing as available there?  You can contact the booking.com help team using the Inbox icon on Extranet.

+1
2 months ago
10
BrookAve

 

Hi Samuel Jaquerod

 

Welcome to the Partner Community, you are only addressing fellow partners. BdC Support Team will never see this.

What you can review in Extranet to determine cause of : Not Bookable.

 

1. Confirm that you received the Location Verify code and have applied it?  

2. Open Rate Plans and confirm they have a value set.  

3. Open Calendar  in List View and on left expand all Rate Plans , then review under the dates that there are no null values.  Also check that room is actually marked Open, and available count is =>1.

 

 

 


Kind Regards

 

Contact BdC :Extranet - Location of Partner Only Phone number and Message methods

How & Why Add your Listing to your Partner Community Profile

+1
2 months ago