Sorry to hear your next action is to open the reservation details page , and click Report Guest, fill it out, attachphotos if you can, tick block future reservations, tick BdC to follow up.
Message or Call BdC PartnerSupport ***
In the extranet, go to the ‘Inbox’ tab.
Select ‘Booking.com messages’.
Right Pane - Click on ‘See Contact Options’.
Choose Account
Now choose Other
Then at bottom , See all contact options, and click Message or Call
As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
Hi
Sorry to hear your next action is to open the reservation details page , and click Report Guest, fill it out, attachphotos if you can, tick block future reservations, tick BdC to follow up.
Message or Call BdC PartnerSupport ***
*** public main lines via Where you can reach us