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My last guests ignored my house rules and left my house looking like a pigsty, what can I do ?

pibomarco 1 year ago

You can report a guest misconduct in extranet. If you think you'll be compensated for the pigsty, you won't be.

I don't see the benefits that why the hotel have to accept the Force cancellation with full refund from Booking.com or other agent? As the hotel can offer many

There is no option on Inbox tab in extranet to send message to BC anymore !!! So how the heck do I contact BC via email ?! Ollie

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Why the hotel have to accept the Force cancellation with full refund from Booking.com or other agent?

No way to contact BC via Inbox

automatic cancellations

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