A hickup in the system?

We have now started reciving an email from almost all New bookings, asking for a quiet room. Is there a hickup in the system, because feedback from Our guests are saying That they never asked for this….

Anette, front desk, Fru Haugans Hotel, Norway


You have posted this on the partner forum so we are unable to help if the system isn't working as expected.  Contact the booking.com help team using the Inbox icon on Extranet.