Hikup in the Advice-system
There is some serious challenges related to the Advice-system.
What ever we do to answer (also on the Puls-app) it keeps coming back with the same advices. Especially is this very annoying on the Puls-app on a mobile device due to the space it takes on top of the page. We are NOT happy at all being spammed with extremely many advices every day. I have now spent two hours trying to remove all on Extranet (we have a lot of properties), just to find out that they come back after a refreshing of the page. What is the objective doing this kind of spamming? Most, or none, of these "advices" are useful for us anyway.
Booking.com should fix this asap.
1. Remove this from the Puls-app so we never more have to see it or the app is going to be completely useless . 2. Fix the problem so that if we manually remove an advice from Extranet then it is removed for ever.
Make our day using your tools happy, not miserable.
Oh yes, we have reported this through all the channels we can but there is a total lack of knowledge on how to solve this and the answers we get is very strange ;)